The Encyclopedia of the Watermark

Alright, photographers. Since SmugMug started offering a non-destructive watermarking feature it’s been a favorite of lots of you, and it certainly has been one of ours. But our Support Heroes get questions about the nitty-gritty details all the time, so let’s dig deep and show those of you who haven’t tried it yet how much it rocks.

What’s a Watermark?

Watermarks are custom graphics or text that SmugMug Pros can apply to their photos. They appear on all the photos that appear in your SmugMug galleries. Your original uploaded files won’t contain them, which means that all downloads, print or gift items that clients purchased from your galleries will remain clean and pristine.

Who Can Use Watermarks?

At SmugMug, Portfolio and Business account holders can use Watermarks. If you have a Basic or a Power User account you can use programs (like Lightroom) to apply watermarks to your photos before uploading to SmugMug, but if you do this just remember that this means your original photo file will be marked and anything purchased from your site will contain them.

Why Use Watermarks?

Watermarks are awesome for keeping your name and brand associated with the photos you take. Especially if you sell your photos for profit, using this feature ensures that people pay you for your images.

Plus, once you set them up in your Gallery Settings (shown above), we’ll automatically apply them to new photos as you upload, so you don’t even have to think about it.

Tip: When you Watermark, why not consider letting your fans use your display copies for free? They get to share the low-res files with their friends, which means free advertising for you.

You can add watermarks to your images prior to uploading to SmugMug (through Lightroom or other image editors) but that watermark becomes a part of the original file that we print from. If you do this we, recommend that you disable printing in your galleries. By using the SmugMug Watermark tool, the custom watermark is applied to your display copies only after upload, leaving your originals in pristine condition.

Finally, you can have as many different Watermarks as you wish on file in your SmugMug account. We just recommend that you don’t keep too many, or the list can start to get confusing.

Where to Find Your Watermarks

Look in your Account Settings > Business tab. The first section there, Branding, will contain several important pro features, including Watermarks. This is your home base where you can manage, edit or delete any Watermarks you’ve uploaded to your site.

Tip: To change or remove the watermarks on your photos, you’ll go to your gallery’s Tools button. We’ll cover this in a minute.

How to Create and Apply Your Custom Watermark

First, you’ll create a special file using your favorite image editing program, like Photoshop. We suggest starting with a transparent file about 1000 x 2000 pixels in size (you can always crop it down or change this later), adding in any text that you wish and/or using your logo. When in doubt, start with a large canvas so that your finished watermark looks good on our full range of display sizes.

Tip: Given that your Watermark will be sitting over colorful images, you may want to keep the font color a simple opaque white, but it’s up to you.

Save your file as a transparent PNG file and upload it to an unlisted gallery on your site. Then click the gallery Tools button > This Photo > Make into Watermark. We’ll then let you set up the opacity, placement and other settings for that Watermark. Don’t forget to give it a unique name!

Tip: If you plan on using several watermarks, or if you’re experimenting with different ones, you may want to be specific and call out placement and the font, like “Center Helvetica for portraits” or “Bottom right logo 2013.” Being tidy is just a good idea, anyway.

We have a comprehensive step-by-step tutorial showing you how to make a sample Watermark file on our help pages. And we have a fabulous video tutorial, too, where you can see watermarks in action.

How to Change or Remove Your Watermarks

First, create and upload your new Watermark to your site, then set it up as aWatermark with a new, unique name. Once that’s done, you can go to any gallery on your site and open the Tools button > Many Photos > Watermarking.

You’ll see a new screen with thumbnails of every image in that gallery. Click to select one, a few, or all of them so that they’re highlighted in red, pick the new Watermark name from the menu bar at the top and click “Watermark.”

If you want to remove watermarks from your photos completely, it’s the same deal. Only choose the “Remove” radio button at the top. Again, click the “Watermark” button to save your changes.

Note that it can take a few minutes before you see the changes on your photos, so it’s a great time to put the kettle on or stretch your legs.

How to Fit Both Landscape and Portrait Images

We get this question from time to time, but it’s a bit tricky. After all, your camera’s sensor and how you crop your images can drastically affect the aspect ratio of your final image, which changes the placement of your Watermark.

If you want your Watermark to look good on both portrait and landscape-oriented images, here’s a suggestion: Go square! This doesn’t mean that the visible Watermark has to be square, only the image file that you’re using. So try creating a square transparent PNG, center your watermark text and make sure you keep it centered when you set it up in SmugMug.

Another alternative is to make a corner edge Watermark. Simply align your Watermark’s text along the bottom and one side of your image file and when setting it up in SmugMug, choose one of the Bottom left or Bottom right placement options.

Option 3: You can always tile your Watermark so that your design is repeated uniformly across the image. (See below for example)

And finally, if you’re really picky about perfect Watermarks on all your images, you may want to create and set up two versions of your design: one for landscape photos and one for portraits. Note that you can only set your Gallery Settings to automatically apply one Watermark, but you can manually apply the second one to only the photos you want to switch.

Watermarks vs Printmarks: What’s the Diff?

These two features are cousins. The thing to remember is that Watermarks are applied to the photos displayed on your website. Printmarks are like watermarks for your prints, and only appear on products that you and your customers buy.

Set Printmarks up just like you set up your Watermarks! The only thing to keep in mind is that Printmarks, unlike Watermarks, are limited in the size and area of the photo so they stay unobtrusive. Check the preview if you’re unsure.

Tip: Great ideas for Printmarks include the event date, your handwritten signature, team name, graduation year. What else can you dream up?

When They Work Great and When They Won’t

Watermarks go a long way towards preventing image theft by right-clickers and screen-grabbers, plus they’re great for spreading the word about you… but not everyone loves them. Some people find anything extra on the image distracting, and large Watermarks can sometimes cover up vital parts of the photo.

Unobtrusive Watermarks close to the edge or in corners can be cropped out, and of course there’s always the chance (however slight) that someone with lots of time and Photoshop experience can remove it.

Finally, Watermarks can be applied to photos only, so they won’t work on your video files. For security on your videos, and for better image protection all-around, we recommend using Right-Click Protection as well.

Great Watermarks We’ve Known

For your inspiration, here’s a few examples of various watermarks we’ve found along the way. You may want to try these  yourself!

Corner:

Photo by Schmootography

Center logo:

Photo by Brian Rice Photography

Photo by Creative Focus Portrait Photography

Banner style:

Photo by Barnet Photography

Photo by Barn Door Studio

Photo by Meghan MacAskill Photography

Strike:

Photo by Trick The Light Studio

Tiled:

Photo by MJR Photography

Let’s Get You Started!

Are you ready to dive in? We’ve already pre-loaded a generic “PROOF” watermark into your website that you can use right away, but here’s a few basic watermarks you can snag to change it up.

Grab PNG files for square, portrait, landscape and banner watermarks

We hope that these questions hit all the points you may have been wondering about this powerful feature. If we missed one and you still need help, give our Heroes a shout!

In Case You Missed It: It’s a Small World

Over the last few weeks we’ve been thinking about our big planet and all the weird riddles that concept brings. We’ve brought you information about tiny photography, tips for your small business, how to shrink the gap between you and your fans, and how to make your time sitting at your desk smaller so you go to out and explore this glorious world.

Here’s a quick recap.

Photo by Liquid Drop Art

Photography Perspectives

• Brian Valentine’s Beautiful and Savage Garden Fantastic (and useful) tips for taking your own stunning macro bug and flower photos.

• The Weird, Wonderful World of Droplets eBook author Corrie White shares her story of how she got started taking intensely gorgeous droplet photos… and how you can, too.

• Tilt Shift Miniaturization Honey, I shrunk New York! An interview with fine art photographer Richard Silver.

Your small business

• How to Stay in Business Our friend Varina Patel magically juggles her photo education business, travel, and her family. She shared some great tips with us about how to keep the first afloat.

• 7 Rules for Small Businesses Will your small business survive? Quickbooks Certified Advisor Kathy Rappaport has something to say about that.

Shrink your workflow

• SmugMug time savers hiding under your nose It’s gorgeous outside, so what are you waiting for? Use these tricks to save time at your desk, so you can get back to shooting.

• Kickstart your Lightroom Workflow Matt Kloskowski is a master Adobe educator and it shows. Here are his suggestions for Lightroom users to get your photos organized before you can say, “Publish!”

Shrink your world

• Social Media and SEO for photographers – We talked with Social Media expert Aaron Hockley for a half hour about social media and why it’s important for photographers like you. Listen now!

5 Ways to Kickstart Your Lightroom Workflow with Matt Kloskowski

Attention, Lightroom lovers! Today we have a great post by one of our friends, Matt Kloskowski, full-time Education Director for Kelby Media Group and a Tampa-based photographer. He’s the Editor of Lightroom Magazine, author of several best-selling Photoshop books and teaches Photoshop, Lightroom and photography seminars around the world. So we’re flattered that he hand-picked a few favorite ways for Lightroom-armed Smuggers like you to get their photos finished faster. After all, we’d rather be outdoors shooting in the sunshine than stuck at our desks. Wouldn’t you?

If you’re a pro photographer thinking about joining the National Association of Photoshop Professionals (NAPP) and continuing your photo education, they’re offering a free 24-hour trial membership now. Try it out!

Hey everyone, Matt Kloskowski here with some tips on speeding up your Lightroom workflow. We’ve all heard the phrase “time is money.” Well, if you’re shooting weddings or events, you need to get through your photos and get them organized as fast as possible. Then you can get on to the good stuff of editing and getting out there to shoot more photos. So to help out, I’ve compiled 5 of my favorite tips to kickstart your workflow and keep you moving through Lightroom as quickly as possible.

Tip #1. Use Flags Instead of Stars

A big part of speeding up your workflow is identifying your favorite photos in some way. That way you can do something with them. Well, if you look under the photo menu you’ll see Lightroom has 3 ways of picking out your favorites. First there’s Set Flag. next, there’s Set Rating and finally there’s Set Color Label.

Here’s my thoughts. Ratings and Color Labels are really difficult to work with. Most people are familiar with the 1-5 star rating system but the main drawback is that it has too many choices. 5 stars is a keeper right? 4 stars probably means the photo is pretty good. 3 means it’s decent. 2 would be bad. and 1 star would be a reject that you throw away. Well what happens as you go through your photos and you come across something that isn’t a throw away or isn’t an absolute favorite keeper? You sit there and debate with yourself whether it’s a 2,3 or 4 star photo. Either way, it’s not your favorite so you’ll probably never do anything with it. But yet, you’re giving it too much time in the rating process. And inevitably, when something takes too long, we stop doing it.

So try this. Instead of using ratings, use the flagging system. This way, you get two choices:

1. Flagged means you like it.
2. Reject means you don’t and you want to delete it.

Go through your photos quickly and hit “P” to flag or “X” to reject. If you don’t flag it or reject it, then it stays unflagged which is that gray area that you’re just not sure about. But you don’t have to press a key to be indecisive – Lightroom just assumes you’re indecisive about the photo by leaving it unflagged. So your job becomes really easy! Flag it if you like it and think there’s a remote chance you’ll do something with it again one day. Reject it if you don’t. Then hit the right arrow key and move on.

Tip #2. Delete the Bad Stuff (and an easy way to do it)

Another way to speed things up is to keep your library as clean as possible and get rid of the bad stuff. If you followed the previous step and are using the Flag system, you should have some rejects that were marked with an X. A really simple way to delete them is to go up to the Photo menu and choose “Delete Rejected Photos.” Lightroom will delete all the rejects all at once so you don’t have to go back and get rid of them later.

Tip: When you try to delete a photo Lightroom will ask you if you want to delete it from the hard drive or just from the Lightroom library. Personally, I want me rejects gone forever so I delete them from the hard drive rather than just removing them from Lightroom.

Tip #3. Use Collections

Using Collections in Lightroom is more important than ever and probably one of the fastest and best ways for you to speed up your workflow. Photos that go into a collection are the photos that should be one click away and the photos that you’ll want to see most often.

To put it simply, think of a Collection as a photo album. Let’s say you have 2000 images from a wedding. You want to quickly show them to the bride/groom or family. Do you go through and show them all 2000 photos? No way. Instead, you’d create an album. Well that’s what a collection is. It’s a way for you to get to your favorite photos in just one click no matter where you are in Lightroom because the Collections panel is everywhere.

Typically, I’ll look at my photos in the Folders panel and go through them one by one. I’ll hit the letter P (for Pick) to flag photos as a favorite when I come across them. Then I can quickly sort to just see my picks by clicking the little flagged icon in the Filter strip just above the filmstrip:

Once I’ve figured out what my favorites are I select them all (Edit > Select All), go to the Collections panel and create a new Collection with a descriptive name (usually the last name of the bride/groom). Now, no matter what I do in the Folders panel and no matter what folder I’m looking at, I have a one-click way to get to my favorite photos from that event.

Tip #4. Use Collection Sets

Collections have an extra level of organization called Collection Sets that are key for events like weddings. Think of a Collection Set as a group of nested folders. If you put your picks from a wedding/event into a Collection, you’d have all the best photos from all parts of the wedding in one place (the Collection you created). The problem is that this Collection could be huge, so this is where Collection Sets come in.

You’d create a Collection Set (example: the top level folder with the bride/groom name) and then create Collections within the set for each part of the wedding (example: formals, church, reception, etc…). Here’s what a Collection Set could look like in Lightroom:

Tip #5. Use Smart Collections for the Long View

Collections are also smart: They can organize themselves automatically as you import photos into Lightroom. One example of this could be a Smart Collection to help organize your portfolio photos. These are photos that help get you new business as you update your website, so you’ll want to keep them close, easy to get to, and – most importantly – easily updated.

For example, anytime you edit a show-worthy image, put the word “portfolio” in the image title or give it a certain color flag or label. Because Lightroom’s Smart Collections are “smart”, you can set up a rule to detect that this photo meets certain criteria and have it placed directly into a “Portfolio” collection for you.

The best part about it is that once you set up your Smart Collection, Lightroom automatically does the rest.

Bonus Smug Tip: Get Them Uploaded Safely

Once your photos are all cleaned up and ready to go, you’re just a few clicks away from uploading them safely into your SmugMug website. The publish plugin is free, gets your photos seamlessly into SmugMug, and also lets you sync, make galleries and keep your online presence as clean and organized as your Lightroom library. You can also see and adjust your customer’s Event Favorites, republish, and even proof your orders all right within the SmugMug Publish module. Get it now!

What Lightroom tricks have shaved seconds off of your photo editing workflow? We’d love to know!

How to Stay In Business by Varina Patel

Landscape photographer and pro educator Varina Patel is one of those people we all aspire to be. From the mountains to the deserts, she travels around the globe chasing the light and enlightening photographers near and far. We’ve long been inspired by her incredibly varied and inspiring blog posts, eBooks and workshops, as well as her ability to keep her photo education company running smoothly and in sync with her husband, Jay Patel. We talked with Varina about how to keep your photo business blooming year after year.  Here’s what she suggests.

By Varina Patel

Take your business seriously.

Jay and I may be a husband and wife team – but we are running a business together. It’s so easy to lose sight of the goal in the face of the day-to-day requirements of running a business… especially when you have lots of other responsibilities that require your attention. In order to keep things running smoothly, we have monthly meetings where we discuss our plans for the upcoming month. We decide which projects are worth extra time, and which ones need to be scaled back. We look at our sales and financial data and decide where we should focus our efforts. We make sure we are working towards the same goals – and that we are never working at cross-purposes.

Don’t be afraid to change your plans.

Of course, having a solid business plan is important… but plans should be fluid. Don’t be afraid to change your plans as your business opportunities shift. Jay and I are constantly re-establishing priorities as we navigate the ever-changing world of photography. Stock photography was a productive business for us at one time – but as the market became more and more saturated, we found that our efforts weren’t paying off as well as they had been. So, we tested new waters. We taught workshops, wrote eBooks, photographed events, submitted images to magazines… and as our business grew, we found out where we could make the most of our limited time. Right now, our focus is on eBooks and short workshops – and as times change, we will continue to refine our goals and shift our plans to meet the ever-changing needs of our business.

Know your own strengths – and your weaknesses.

I can’t emphasize this enough. It’s important to know what you are good at – but knowing your weaknesses is equally important. Heck – maybe it’s even more important. When you are aware of a weakness, you need to focus your attention on it. Nobody said running a business is easy. If you aren’t good at handling your finances, do some research, take a class, or hire someone to do it for you. If you want to write eBooks but your grammar and spelling is terrible – hire an editor. Need a good website, but you don’t know a thing about design or ecommerce? Call on the SmugMug Support Super Heroes. 😉 Ignoring the problem isn’t a solution… and it can cause all kinds of headaches in the future.

Use social media to build a relationship with your clients.

Social networks are incredible marketing tool that offer small businesses like ours an opportunity to be noticed among corporate giants with enormous budgets. We don’t have to spend a dime to connect with millions of people who are interested in what we are offering. Our foray into social media began with our blog. I spent more than a year writing regular blog posts before people really started to pay attention. There were lots of times when I thought maybe my efforts were wasted, but I knew that quitting was the surest way to fail… so I kept plugging along. Over time, more and more people began to comment and subscribe. During that time, I started posting on Facebook too. Pretty soon, I had a pretty solid collection of “fans” who would leave comments and share my photographs. When Google+ came along, I didn’t hesitate. This was a whole new experience. Suddenly, photographers were having in-depth discussions about everything from composition to marketing – and people were adding us to their circles at a fantastic rate. Best of all, we were really getting to know some of these people! They were becoming our friends. They were recommending our work to others, signing up for our workshops and webinars, and buying our eBooks! We met some of them in person, went shooting with them, and got to know them on a personal level. Those experiences took social networking beyond marketing. Now, we are a part of a dynamic community of photographers who exchange ideas and inspiration.

Look for ways to minimize content creation and maximize content consumption.

So yes. Social media is a great tool. But it can be your downfall, too. Don’t let it consume you! The trick is to find ways to minimize the amount of time you spend creating content for social media – while maximizing the consumption of that content. What does that mean?

Well – we only have a limited amount of time to spend writing blog posts, updating our websites, posting on Twitter or Facebook or Google+. And yet – we want to be sure that the content we create is seen by as many people as possible, right? So, if I write one blog post, I want to make sure everyone knows it’s out there. I need to get it to my followers on Facebook, my fans on Google+, my subscribers on Twitter – in short, I need to make sure it’s as visible as possible.

Right now, we create almost all of our new content on my blog or on Google+. Content from the blog on my website is automatically syndicated to Jay’s website and our other social media platforms. (Ideally, a single source of content would be preferable… but Google+ doesn’t provide means for automatic syndication yet. In order to share with our very large audience on Google+, we need to manually share a link or copy and paste content to our streams.) Automatic syndication lets us send out our content to twitter, facebook, and our RSS subscribers without an additional effort on our part. So we create the content once, and everyone knows it’s there. The process takes discipline and forethought – but you can make social networks work for you.

Know your target audience.

Take some time to decide who your customers are. Are you selling prints to art collectors? Writing eBooks for budding photographers? Teaching beginners to use their cameras? Look at your strengths, determine what you want to be doing – and then decide who you are targeting. Jay and I know that our primary audience is other photographers – people who want to learn how to use their camera. So, we target our posts to appeal to those people. We include brief tips in every blog posts. We speak in a variety of forums – sharing knowledge with large groups of people so they can get to know us and our teaching styles… and share our names with their friends. And we are always looking for ways to reach out to the photographic community – even this article is part of that effort.

Make sure you are valuable to your customers.

Maybe this is obvious, but it’s absolutely critical. If you purchase one of my eBooks, I want you to come back and purchase another, right? And the only way you are going to do that is if you really feel that the eBook was valuable to you. So, we work hard to make sure that we pack those books full of information. We regularly go back and review older books to make them better, and we are constantly looking for more knowledge so we can share it with others. Workshops are no different. We want our students to go home feeling like they are better photographers than they were before they arrived… and more importantly, we want them to be confident in their ability to repeat the techniques we’ve taught. As nice as it is to come away from a workshop with some amazing photographs – what we really want to do is teach people to take amazing photographs when they are on their own and we’re not around to help out. So, figure out what your customers want, and work to make sure that you are providing that. Doing so will translate to more clients, more sales, and more word-of-mouth advertising.

Act like a professional.

I think too many photographers forget how important it is to present themselves as professionals. I’m not talking about business suits and corporate accounts. It’s really not that difficult. Start with a well-designed website that works well. Design a simple logo and print up some business cards. Respond to emails and queries in a professional manner – it’s ok to be casual, but don’t be sloppy or rude! And perhaps most importantly, present only your very best work! Don’t just stick photos up there to fill gallery space. It’s better to have a small collection of really great shots than a huge collection of mediocre ones.

Learn More about Photography from Jay and Varina Patel

If you’re looking for more inspiration, photography tips, education and webinar workshops, visit Jay and Varina’s blog over at Photography by Varina. And use this exclusive discount code to get 10% off any eBook order over $20: SMUGMUG314

Happy learning!

Smug Tip of the Week: Stop Slapping Your Customers

The idea of people right-clicking on your website can be a bit maddening. The easiest fix is to enable Right-Click Protection in your gallery settings and foil those thieves. They get a pop-up message. You feel safe.

Right-click protection can be a good deterrent and we’ll tell you to use it together with our other image protection features. But here’s another idea that will make both you and your fans happy.

Take Lemons, Make Sales

Rather than slapping the hands of people who clearly love your photos, give them what they want: Prints! Or downloads, or merchandise, whichever you prefer.

How? We highly recommend that you write a personalized, informative message in that pop-up box. You’ll always catch more flies with honey, so don’t use a scary, “Don’t steal from me, EVER!” line… unless you’re absolutely sure that you feel that way.

Here’s how to do it:

Pro users (Portfolio and Business accounts) can open up the Easy Customizer and click on the “Photos” header. In that field below, you can enter a custom message for that pop-up window. By default it says, “These photos are copyrighted by their respective owners. All rights reserved. Unauthorized use prohibited.”

But we recommend typing up something friendly and informative.

Here are some examples to get your gears turning:

Thanks for visiting this site! All images are available for purchase as print or downloads via the Buy button.

Photos are (c) Sam the Photographer. Look for the buy button to buy a print for yourself.

We love you even more for loving our pics. Click the buy button and choose your favorite format.

Love this? Purchase a 5×7 print and get it delivered to your door.

If you prefer to use your own code, you can always open up your Advanced Customization (located in your Account Settings > Style tab) and enter the following in your Bottom JavaScript box. To customize the message, simply change the text inside the quotes:

rightClickWarning = "All photos are Copyright 2013. Unauthorized use is prohibited.";

Great Idea Part 2: Use Your Gallery Description

We’ve said this before, but we can’t say it enough: The gallery description field is an amazing, untapped resource. We highly suggest that you type in some info about your photos, give them step-by-step instructions on how to add prints to their shopping cart, list any limited-time coupons you’re offering, and make personalized suggestions about which prints and products you recommend the most.

Used together, you’ll put forth friendly, informative and smart suggestions to your fans. The perfect way to use your powers for forces of Good.

Reminder! Business and Portfolio subscribers can set their own pricing and make money on every sale, but only when Pricelist(s) have been set up. Visitors can also buy photos from Power User accounts, but they can only be sold at our base prices. See what you get with each account.

What if I don’t want to sell, period?

Easy-peasy: Open up your Gallery Settings, scroll down to the bottom and toggle the “Printable” option to No. Your Buy button goes poof.

We hope that these tips help your fans love you even more than they already do, and that you’ll be more comfortable sharing your beautiful photos, too.

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Links to love:

• Wedding Boot Camp: How to Leverage SmugMug to Make the Most Money
• The 5 Flavors of Coupons
• The Great Pricing Hoax
• How to use the Easy Customizer
• Edit your Gallery Description in your Gallery Settings, under “Extras”
• All about image protection on SmugMug
• How to price and sell digital downloads

Webinar Alert! Quadruple Your Wedding Reach in Half the Time

Wedding shooters: How exhausting is it to stay on top of your marketing plan? You always have to stay a step ahead and hunt for new clients while making your current ones happy. With thousands of photos to edit, you don’t have a lot of time to curate your photos, organize them in sets and send them out to magazine and blog editors.

And let’s not even talk about figuring out the best ways to harness the most powerful tool of them all: Facebook.

So why don’t you join us while we talk about it?

Same Day Edits: A Wedding Workflow Webinar with Vanessa Joy and Rob Adams

Pro wedding photographer Vanessa Joy and wedding videographer Rob Adams will share what they know (and answer your questions) about achieving the holy grail of all pro photographers: To take the right pictures, effectively market your work, and deliver the photos to your clients in record-breaking time. Win/win/win.

Here are the deets:

March 26, 2013 – 8:00 PM ET
Duration: 1.5 hours
Register HERE at GoToMeeting

Vanessa will show you how to use SmugMug, SnapKnot and other tools get your SEO maximized blog post, online gallery preview, photo slideshow, 2nd photographer photos, Facebook marketing and blog/magazine publication submissions all done on the night of the wedding, and all while wowing your clients and their guests with a same-day-slideshow and same-day-album.

You won’t want to miss this 1.5-hour webinar that will drastically improve your workflow, marketing, social media and client satisfaction.

Bonus Workshop in Los Angeles

Want to learn a full day’s worth of info about this topic? Check out their upcoming workshop, “Beyond the Same Day Edit,” on April 14th, 2013. Get the details about it on creativeLIVE and enroll for free.

Here’s to kicking off the most successful wedding season, yet!

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UPDATE! In case you missed it, we’ve saved the webinar so you can watch it any time on SmugMug’s YouTube channel.

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All photos by Vanessa Joy Photography

Privacy: A Cheat Sheet for Boudoir Pros, Everyday Joes and Anyone Who Wants to Keep a Secret

No matter what you shoot, we’re pretty sure that all photographers need a little privacy every now and then. So whether you’re looking for a safe photo-home for an exclusive (reclusive) client or just for your mom, look no further than SmugMug. We’ve got a number of safeguards that can be mixed and matched to create the perfect bouquet of privacy.

Your Options, in a Nutshell

1) Unlisted Galleries. Often called “private” galleries by some, these galleries aren’t visible on your website to anyone but logged-in you. The only way fans can see one is if you give them a direct link.

2) Gallery Passwords. Provide a password and nobody can open it until they enter it right. You won’t be asked for it when you’re logged in to your account, because we know it’s you. Unsure? Look for the teeny yellow lock icon next to the gallery’s name.

3) Hello World! and Hello Smuggers! These toggles ensure that your stuff does or does not show up in web searches.  “World” = Google, Bing, etc.  “Smuggers” = SmugMug search. Set this site-wide from your Account Settings, or on a gallery-by-gallery basis via Gallery Settings.

Then, Take It Further With…

4) Hide Photo. Like unlisted galleries, but for individual photos. You can check the box under any image or video in your gallery to hide it, and only you, the gallery owner, will ever know it’s there.

5) Hide Owner. This gallery setting makes your URL generic. It doesn’t mean that your gallery isn’t visible, but it does remove your customizations and your nickname from the link so that viewers can’t trace it back to you. If you want, you can add a gallery password and/or make your gallery unlisted, too, when you use this feature.

6) Sharegroups. Share multiple unlisted galleries with one link using Sharegroups! These are amazingly useful for guiding friends, clients and family to specific galleries from your latest shoot, without having to worry about them being seen by the public eye. And better yet, they won’t get lost. You can put passwords on the galleries in your Sharegroups, if you wish, but you can also set a master password to let your viewers unlock them all at once.

7) Events. These are Sharegroups on steroids, available only on Business-level SmugMug accounts. You create Events with additional flashy features (slideshows, user registration, etc) and add galleries, give special people (e.g. clients) their own unique viewing link, and the ability to tag their favorite photos. Together, it makes browsing and buying photos a breeze.

8) Site-Wide Passwords. Not for the faint of heart! Lock your whole site from the top down. Anybody visiting links to your galleries will have to enter the correct password before they can see a thing. Even your homepage.

The Privacy Ripple Effect

• Lockdown doesn’t mean your images can’t be shared. Anyone who can view the gallery can still click Share or post a link to Facebook. Please think about whether or not you want your friends’ friends passing your links (and potentially viewing passwords) around. Feeling queasy? You can hide the Share button from your viewers by toggling Easy Sharing to “No” in your Gallery Settings.

• Keywords and searchability take a hit. This is a no-brainer to some, but we still sometimes get asked by photographers why their fans can’t find hidden photos via their site’s search box. In short: Only you as the logged-in site owner can search for (and find) images in unlisted and passworded galleries.

• Photos can’t be collected from unlisted and passworded galleries, unless it’s by you. As the logged-in owner you’ll always be able to collect your own photos, but guests won’t see the orange Collect button if the gallery is protected in any way. If the photo is collected from an unlisted gallery then your visitors won’t see a link back to the original. Photos collected from public, passworded galleries will be visible, but fans will need to enter the viewing password when they follow the link to see more.

• Feature a photo to make your locked gallery’s thumbnail pretty. We won’t display any part of the gallery when your gallery is protected with a password, and this includes thumbnails of the images within. But you can always swap the generic thumbnail for any image in that gallery — just use the gallery Tools button > This Photo > Feature.

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Link roundup!

• Unlisted and Passworded galleries
• Hello World! and Hello Smuggers!
• Everything about your Account Settings
• All about Gallery Settings
• How to hide individual photos
• Sharing multiple unlisted galleries: Sharegroups!
• Events, Favorites and how they work for Pros
• Site-wide passwords, and making your whole website private
• Keywords and searchability on SmugMug
• Collecting Photos, or putting photos in multiple galleries at once
• How to choose the thumbnail for your gallery

The Business of Love: Getting Intimate with Je Revele Fine Art Photography

We’re so excited to debut this guest post from the two lovely and incredibly talented ladies over at Je Revele Fine Art Photography, who we featured as a Success Story last summer. Love is in the air as Valentine’s Day approaches, pros fill their wedding calendars and winter engagements blossom into summer nuptials. So with the “Business of Love,” we’ll feature insights and tips related to planning, shooting and selling those beautiful photos you’ll take in the coming weeks. Enjoy this behind-the-scenes look into what goes into crafting the stunning images you see at New Jersey boudoir photographers Je Revele!

Insights from Natalie Licini and Cate Scaglione

When Cate and I joined forces, it was based on a love and a shared vision for Intimate Portraiture. From the beginning, we had a common passion about the kind of work and client experience we wanted to create for our clients, which we believe has been the foundation of our success.

Our business is a fusion between photography, a luxury spa, and an art gallery. We make more than beautiful portraits. Our clients cherish the wall art we make for them… but beyond that, they remember the experience of the day, how they connected with Cate or I and how our stylists made them feel. Ultimately, their memory is about feeling beautiful and special. That translates very powerfully into the portraits we create for them.

Cate and I have different personalities and approaches when it comes to working with clients. We sometimes find that one of us may be more compatible with a certain type of shoot or client, but the one constant is the final product our clients receive. Our end-to-end client experience is something we both take part in, regardless of which of us photographed the client. Cate often handles pre-consultations whereas I often execute the sale. We both handle editing and post-production. Our common ground is in our aesthetics, editing style and a mutually unwavering commitment to the quality of our product and studio experience.

The Value of the Pre-Consultation

Our process always starts with a pre-consultation, which is a critical component to the shoot and its subsequent sale. We believe this first step is a major component to our success. Our clients are surprisingly open during our pre-consultations, which enables us to know them on a highly emotional level, upfront. We like to hear what the client is envisioning and learn who they are to plan the session of their dreams. The pre-consultation serves a two-way purpose; we get to know them intimately beforehand to effectively plan a shoot and they get excited about it. Both of these factors lead to higher sales.

As a result of our pre-consultations, we’ve found ourselves planning era-inspired sessions of the 1920s, 30s, 40s, or 1980s. Some sessions are based on specific milestones, like one client’s 50th birthday where we planned a “past present and future” theme incorporating various themes of her life. Other clients find art as a healing mechanism, to recover from the death of a loved one, a double mastectomy or to regain confidence after a divorce or breakup. And yet other times, our sessions are to mark a celebration, such as remission from breast cancer, bachelorette parties or a special anniversary. On one occasion, we even held a Ladies Day of Glamour, a fashion-inspired day where we served lunch, champagne and a private chef who prepared a special dinner on the terrace of the castle in between their individual photo shoots and styling sessions.

No matter what type of session, their day with us is about comfort, convenience and luxury. We furnish them with everything they need to relish in their beauty, which includes in-house stylists, delicious hors deurves, chocolates, champagne, an in-house wardrobe to peruse, or our concierge-approach to designer gown rentals. We often find that the more we do to create a great experience, the more engaged they become with their images.

The pre-consultation is truly step one of putting clients at ease for the shoot. They feel they have a pre-established connection with us and they know what to expect. In addition, we put ourselves at ease through a consistent routine of scheduling, either as a 10AM or 1PM session appointment daily. We don’t waiver much and clients are OK with that.

Fluidity and Confidence During the Shoot

On the day of the shoot, women can initially feel nervous, shy or self-conscious… or all of the above. Cate often jokes that there is a “nine minute factor” in which clients find the joy and liberation of the session, a point at which the nervous excitement goes away. After those first nine minutes, we feel them come to life. We always give them authentic feedback and compliments early in the session. We do our best to make them comfortable, happy and show them a sneak peak of an early photo to build confidence in themselves. We don’t always show them the images, but sometimes we find that it enables clients to let go and embrace the experience. This approach can often be reassuring.

We hear a lot of consistent comments from women, regardless of her age, body type or overall appearance. One of the most common phrases is: “I’m not not photogenic at all”, almost as a warning. We often say: “Have you ever had your photo professionally taken? {often the answer is no} Many of your photos may be taken by friends and family under challenging lighting conditions so you may think you’re not photogenic. But beautiful light and proper direction by a professional photographer can definitely make you look your very best. If you’re photographed in darker light some clients feel they look wider or older. Let me show you a posing example”.

At this point, it’s a great example to show them how I’d look straight on flat-footed. I’d look wider, static… almost bored. With some adjustments, bending my knee, pushing my weight on my back hip in beautiful light and suddenly, I look thinner and prettier. The clients instantly feel more confident!

The pre-consultation is always a guide to how we pose our clients. The direction will vary depending on the styling and theme of the session. Our intimate portrait work may include high fashion photos, fine art nudes, boudoir or all of the 3 in one session. I feel the best approach is to pose my clients from the feet up, posing them standing, seated, leaning or laying and guide them so they look and feel beautiful, slim and elegant. The wrong pose can instantly add 10 pounds to any client. We do our best to ensure the opposite is true with every photo. The last step is to ensure they look relaxed and their hands are relaxed. Little adjustments with hands and encouragement can make your client shine brightly from the inside and you see that in their eyes.

For our intimate portrait work, we shoot both indoor and outdoor at our studio. Our studio has over seven acres of picturesque grounds at the castle, with brick and stone, old classic architecture, thick woods, beautiful gardens and trees, etc. We shoot indoors using both natural light and strobes. We love variety, but we photograph our clients truly in accordance with the pre-consultation we planned. At all times, both Cate and I each shoot with our own two cameras. Cate uses her two Canon 5D IIs using a 85mm and a 24-70 or a 70-200, depending on the session. Cate likes fluidity and tries to incorporate with a single new idea each shoot. I always photograph my clients with my Canon 5D Mark III with my 85mm 1.2 on the right of my rapid double strap and my Canon 24-70 II on my left. We love both perspectives for intimacy and storytelling. The dual-camera approach is important to the flow of the session because changing lenses causes delays, which breaks your clients’ enthusiasm. It’s important to keep a rhythm and energy going… for all parties involved in the shoot!

Exquisite Marketing

One thing we noticed was that clients booked us because they are attracted to our fine art work and they wanted to hang a piece of art in their home. We’re always excited to do what we love, but from a business perspective it was limiting. Cate always tended to shoot intimate close-ups for her fine art. I liked to shoot wide for maximum storytelling. So we made adjustments on both our parts and begun offering a variety of posed beauty portraits, creating the variety and “bigger picture” story for our clients. This enabled us to sell both wall art and albums or image boxes with each sales session, doubling our revenue instantly. It changed and reshaped our business.

This past summer, we created a marketing plan which cross-promoted with venues, stylists and clients. We offered gift vouchers enclosed in a gorgeous black box with thick white satin ribbon. Targeting our class-A clients and vendors was a great way to attract our ideal clients for intimate portrait sessions.

Pricing is an important part of the brand. Our brand is about a premium experience and making woman feel special and important. We are priced accordingly and our brand look and feel helps us communicate that idea. One can never underestimate the importance of being well branded and well priced for your target audience. You attract what you put out there in the market.

Working Together as a Team

There are two of us in our studio and naturally, we work a little differently than one another. However we maintain a very structured workflow for the consistency of the client deliverable and final product.

First, we download our images from our cameras and with Photo Mechanic do a “sort by capture time” and rename the RAW files. Then, there is a culling process in Photo Mechanic which we reduce the gallery selections to 75-100 images. We then import everything into Lightroom 4.

Cate and I process images a little differently, but generally maintain the same aesthetic with our custom-created presets and actions Cate made from our most inspired looks. I label about 40% of the images in LR using the star rating, which I make black and white. I use the same style black and white throughout for consistent styling and branding. I take the remaining 60% and edit them with a desaturated vintage color. I don’t cherry-pick which images are black and white, I randomly choose. Cate really enjoys the editing process and tends to like to look at each image individually and decide with each image what should be presented in color or black and white. Our editing aesthetic can vary a little from session to session depending based on the styling and theme (example: 1930s era), but in general there is about a 40/60 rule for bw/color (unless we know from our pre-consultation a client has a penchant for a style). No matter what, we always try to ensure that our post-processing maintains that signature Je Revele look.

We typically decide before the sales session which portraits would have the best potential as a fine art wall portrait. Rarely do we edit any fine art work before the viewing appointment. Instead, we show several beautiful fine art portrait samples to clients during the viewing appointment. This explains what their portraits could potentially look like and it usually illustrates the idea quite well.

From the beginning of our Je Revele adventure, we decided that our Intimate Portraits were about creating intimacy with the client and helping them see their beauty. It was never about the wardrobe like lingerie or boudoir-style setting to define our genre. In this sense, our Intimate Portraits are very much the same vertical as our other portrait work. With this philosophy in mind, we price our Intimate Portraits the same as our other portrait sessions including families and high school seniors. Our newborn photography structure and weddings have a different pricing structure, however to accommodate the very specific needs of those life stages.

At the end of it all, we simply want our clients to look and feel their most beautiful self. That’s incredibly important to us… we feel it’s what differentiates us. We listen to their needs and understand why they are doing the session… and we deliver according to that. That’s intimacy.

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All photos by Je Revele Fine Art Photography

Make Way for a Whole New Lineup of Photo Cards

You’ve just packed the kids off to school. What’s that mean?

Time to start planning for the holidays!

We’re kidding. Mostly. Savvy photographers like yourself are always on the ball, so we know you’re already itching to put together your 2012 holiday cards.

Brand-New, Beautiful Card Designs

We’re so excited to tell you about our brand-new, easy-to-love designs. Whether you fancy rustic, elegant, or simple designs, you’ll find something that you’ll love. We swear on our marshmallows!

Best of all, you can customize every design with your own words and your favorite photos. In most of the designs, you even have your pick of a variety of fonts.  Too much of a good thing? Never.

Can I make a card with my Basic account?

Yes! No matter what account type you have (Basic, Power, Portfolio or Business), every SmugMugger can turn their favorite photo into a beautiful card. Or 100 cards, if you’re popular.

Here’s what you do:

1) Open your gallery and find the first photo you want to use.
2) Click Buy > Create a Card.
3) Browse designs to find the one you want, and drag in your photos.
4) Save it, add it to your cart and check out.

Did you know? You can edit any card you haven’t yet bought. Just click the Tools button > This Photo > Edit to reopen the card builder and make it perfect.

If you’ve already placed your order and need to make changes, be sure to email our Support Heroes with your order number ASAP.

Pros: How to Price and Sell Cards

If you have a Business account, yes… and you’ll make a few bucks, too. Price your cards like your other print products and your clients can create their own cards using the photos in your gallery.

You shoot. They buy. We deliver.

Here’s how it works:

1) Visit your Pricelists and create a new Pricelist, or edit an existing one. Whether you use Bay Photo Lab, WHCC, or EZ Prints, you’ll  be able to add in photo cards, which are fulfilled by EZ Prints. (Please note: at the moment, customers using Loxley Colour are not currently able to add cards.)
2) Set your profit (or price) and be sure to apply the Pricelist to your galleries.
3) Share the gallery with your clients. They’ll see a “Create a Card” option from the Buy button, and take it from there.

Did you know? Business pros who use Proof Delay can fix typos and swap images in clients’ cards before they go to print. Just open the order details, click “Edit Project” and make your changes. Then release the order when you’re done.

Watch the video below to find out how Business account holders can sell cards.

Pros in the Know: Our favorite money-making tips

As a working pro, reach out to clients you’ve shot through the year and tell them about your photo card options. They’ll love featuring their favorite images from past shoots on their holiday cards.

Try these tactics early in the season to warm up your clients:

• Order a few sample cards using your best photos. Let customers hold them, feel the paper and see how beautiful custom cards can be. They’ll imagine sending their own to envious friends and family.

• Create and send “Thanks!” cards to last year’s portrait and wedding clients. This does double-duty of keeping you fresh in their minds and demonstrating to them the quality of cards they’ll buy from you.

• Don’t forget: Pets are family, too. Even if you’re not a human photographer, you’ve still got a healthy pool of clients who’d love to feature their furry babies on holiday cards.

And for your ongoing portrait sessions:

•  Create incentives using Coupons to get them buying right after the photo shoot. If they put it off, they’ll forget and that’s no good. Strike while the chestnuts are hot!

• Promote your deals! Discounts fail if your customers don’t know about them. Here’s a few ways to do it.

• Set prices for cards lower early in the season, and raise them as the holidays get close. Get it done in 3 seconds with Pricelists.

• Use Events to avoid wandering eyes. Events keep customers focused by grouping and sharing the good stuff, and the good stuff only. Plus, they can tag their favorite photos.

The bottom line: SmugMug’s here to take the hard work off your hands, so you can get back to wrapping presents. Avoid gray hairs, the holiday rush and the dreaded mail service overload. We’ll help you get your holiday cards finished before you can say, “Hot chocolate!”

What time-saving tips have helped you get your cards out the door? Share your thoughts with fellow mailers below.

All photos by Meghan MacAskill Photography.  

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Link roundup:

• SmugMug’s print labs
• How to set your pro pricing
• Adjust crops, fix typos and more with Proof Delay
• How to create Coupons
• Use events and let clients tag favorites
• Sharing photos will earn you lots of money

Hangout With Us and Learn the Secrets of Getting Published

Have you heard about our friends over at Two Bright Lights? They’re the company that wants to see photographers like you get published in magazines and make your resume grow. They’re like your own personal publicity agent, getting your photos right onto the editor’s desk. All you do is gather a few images and they’ll do all the heavy lifting for you.

If you’ve ever wanted to see your images across the spread but didn’t know how to get started, Two Bright Lights is perfect for you.

Who, What and When

Join us on Google+ on Tuesday, October 9 at 8:00 ET, 7:00 CT, 6:00 MT and 5:00 PT.

You’ll get expert info about the wedding and publishing business from Shalyn Hockey, VP of Marketing and Strategy of Two Bright Lights, Jillian Clark of 100 Layer Cake and Summer Watkins of Grey Likes Weddings.

We’ll cover everything you’ll need to know to navigate the publishing industry, like:

• What NOT to do when submitting photos.
• What types of photos editors really want to see.
• Why being published is so important for your photography business.
• How SmugMug gets you in front of the right editors in just three clicks.

Ready to make your business boom? Just RSVP here and we’ll save you a seat.

See you there!

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Missed the broadcast? Watch it anytime right here on YouTube.